Website Downtime Explained

Posted 09 Mar 2006



First of all, may we apologise for any inconvenience caused while our website was down throughout the day. The reason for this is explained below. We are now running on our old server, and all files have been successfully transferred. We are running on back up files obtained on Tuesday March 7th 2006. Therefore, any changes made to the site after this date and time have been lost. So basically this means any forum posts, pireps, messages etc. submitted after the above date have been lost. If you filed any pireps after the date and time, please feel free to re file them - you can use our new pirep feature which allows you to back date pireps up to 7 days!

Our server IPs have also changed back to the old IP. We are currently running an IB net multiplayer server and Teamspeak server with the IP: 85.8.136.153
Any new pilots which joined after Tuesday 22.00 will need to re-join via the application form on the website.

If any members have problems with the website please post on our forums.
All aspects of the site are up and running apart from the downloads centre which is being fixed as we speak.

* Many thanks to Fly UK member Tim Gildersleeve who gave up his free time to help us to upload our main database, without Tim the site would not of been back online as quick, many thanks to Tim (our website hero!) and I am pleased to say Tim has been awarded with the Spirit of Fly UK award, congratulations!*

Once again, our apologies for the inconvenience and Fly UK is back on track to providing first class virtual aviation experience and service as before.

Below I have explained why we have moved back to the old server:

On Wednesday evening, hostingplex (our new host) suspended our server. This means we have no access whatsoever to our files and all our websites hosted on this server are down. Hostingplex suspended our account as they claim there was a problem with our payment and the payment was refunded by paypal, to our account. We then re sent our payment as requested by hostingplex, they then asked us to pay an extra charge because they claimed there was a problem with the payment the first time. Upon trying to explain and prooving there was no problem with our first payment and refusing to pay an extra charge for nothing, the staff member we were dealing with was out of order and un professional and in the end became abusive and refused to speak to us and informing us we were in the wrong, to which we 100% disagreed. Due to this we decided we would move back to our old server, we will not be treated like we have been by hostingplex staff members and expected to pay extra.

Kind Regards,
Fly UK CEO - UKV1121 - Chris Sutcliffe




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