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Frequently Asked Questions
You will notice an "ATC" column in flight search which may have VATSIM or IVAO in green. Please note that this is only advisory, and is only there as a filter to advise if ATC is online for members who wish to plan their flights around ATC availability.
This feature in no way limits members to having to fly these flights on an online platform.
If you have previously exported a backup of your logbook during your last stay with us, you can email this to email@example.com and your rank and hours will be fully restored. Any leavers after 07/09/21 will have had their backup automatically emailed to the address on your member record, prior to your account being deleted. Please note we are unfortunately unable to restore your previous UKV number.
If you are a returning member and unfortunately do not possess a logbook backup, you will unfortunately have to restart your virtual career with us, back at Class E
What if the computer I run Flight Simulator on is not connected to the Internet? (No internet connection mode)
If connecting to an online network, the "pilot flying" should connect using the callsign denoted in the dispatch page for the flight (eg UKV123). The "pilot non-flying" must connect in "observer mode" and append an "A" to their callsign (eg UKV123A), so that two aircraft do not appear on a controller's scope.